Common Asked Questions
Minimum Order Quantity
Regular orders have no minimum. One shirt or one hundred — we print it. Every regular order is made in-house with no setup fees. Just your design, printed by us.
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Group orders start at 12 pieces. Group orders are quoted per job, and your production date is confirmed when you approve your design proof.
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Turnaround Time
Production starts once you approve your design proof. Regular orders are produced in 2 to 5 business days.
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Group orders take 7 to 14 business days to produce, depending on the size of the order — and if we have to order your garments in, we'll tell you before we start.
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We confirm your exact ship date when your proof is approved. Shipping runs after production, and delivery time depends on where the order is going and the shipping you choose.
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Pricing & Bulk Discounts
Every custom order is quoted per job — you approve the price and your design proof before we print anything, so there are no surprises. Group orders earn bulk discounts that grow with the order: 5% off at 24 or more, and 10% off at 48 or more. The bigger the order, the less you pay per piece.
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Shipping
Every order ships with tracking. U.S. shipping is a flat $5.95 — and free on orders of $75 or more. International shipping is a flat $29.95 and takes 7 to 21 business days; your country may charge import taxes or duties when your order arrives, and those are yours to cover. Group-order shipping is confirmed in your quote before you pay.
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Returns & Quality Guarantee
Custom garments are made for you, so we can't accept standard returns. But we stand behind every piece with a 100% quality guarantee: if we make a production error, or an item arrives defective, we will reprint or replace it. Just email a photo of the problem to hello@legacybldco.com within 14 days of delivery, and we'll make it right.
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How Group Orders Work
Group orders are simple. Send us your design, your items, and your sizes through the custom order form — group orders start at 12 pieces.
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We send you one quote and a design proof to approve. Once your proof is approved and your order is paid, we produce everything in bulk — 7 to 14 business days — and ship the finished order to one address.
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Pricing Tiers
Our pricing is structured into three tiers based on garment complexity and volume. We offer transparent per-item costs with no hidden setup fees.
Bulk Discounts
Save more as you order more. We offer significant price breaks at 24, 50, 100, and 250+ units, ideal for large organizations and events.
Shipping & Quality
We offer flat-rate domestic shipping and a 100% quality guarantee. If your order doesn't match your approved proof, we'll make it right.
Seamless Group Orders
We make group ordering easy for teams, events, and businesses. 1. Pick your premium apparel styles. 2. Collaborate with our design experts to finalize your look. 3. Receive your coordinated shipment right on time.